Privacy policy

This privacy policy specifies what this website does with the data it collects from users and how that data is processed and for what purposes. This policy pertains to the information that this website collects and will inform you of what personal information of yours is collected by the website and how and with whom the said information may be shared. It will also notify you of how you can access and control the data the website collects and the choices available to you regarding the use of your data. It will also go over the security procedures in place on this website that will stop from there being any misuse of your data. Finally, it will apprise you on how to correct the inaccuracies or mistakes in the information should there be any.

By using this website, you agree to the Privacy Policy and its terms and conditions.

Information Collection, Use, and Sharing

The information collected by this website is owned solely by us. The only information that we can collect or that we have access to is that which is voluntarily provided to us by the user via email or any other form of direct contact. This information is not shared or rented to anyone by us. The information collected from you is used only to respond to you and to complete the task you have contacted us for. Your information won’t be shared with any third party outside of our organization except when it is necessary to do so in order to process your request.

User's Access to and Control Over Their Information

You can contact us via the email address provided on our website in order to find out what data our website has collected about you, if any; to have us change or correct any of your data about you that we do have; to have us delete all of the data the website has collected from you; or simply to express your concerns and queries about the use we make of the data our website collects from you. You also have the choice of opting out of any future contact with us.

Immigration, Refugees and Citizenship Canada (IRCC) requires this information so that your eTA for Canada can be decided with well informed decision making process and that you are not turned back at the time of boarding or at the time of entry into Canada.


We take all security precautions in order to protect the information collected from you by the website. Any sensitive, private information submitted by you on the website is protected both online and offline. All sensitive information, for example, credit card or debit card data, is imparted to us securely after encryption. The closed lock icon on your web browser or the ‘https' at the beginning of the URL is proof of the same. Thus, encryption helps us to protect your personal and sensitive information online.

Similarly, we protect your information offline by granting access to any information that personally identifies you only to select employees who need the information in order to perform a job that processes your request. The computers and servers in which your information is stored are also protected and secure.

Processing Your Request/Order

As per our terms and conditions, you are mandated to provide us with information that is needed to process your request or order made on our website. This includes personal, contact, travel, and bio-metric information (for example, your full name, date of birth, address, email address, passport information, travel itinerary, etc.), and also such financial information as credit/debit card number and the date of their expiry, etc.

You must provide this information to us while submitting a request for applying for the Canada eTA. This information will not be used for any marketing purposes but only to fulfil your order. If we find any trouble in doing the same or need any more information from you, we will use the contact information provided by you to get in touch with you.


A cookie is a small text file or piece of data that is sent by a website via the user’s web browser to be stored on the user's computer that collects standard log information as well as visitor behaviour information by tracking the user's browsing and website activity. We use cookies to ensure that our website works effectively and smoothly and to improve the user's experience. There are two types of cookies used by this website – site cookie, which is essential to the user's use of the website and for the website’s processing of their request and is in no way related to the user's personal information; and analytics cookie, which track users and help measure the performance of the website. You can opt out of analytics cookies.

Modification and changes to this Privacy Policy

Our legal policy, our Terms and Conditions, our reaction to Government legislation and other factors may force us to make changes to this Privacy Policy. It is a living and changing document and we can make changes to this Privacy Policy and may or may not notify you of the changes to this policy.

The changes made to this privacy policy are effective immediately upon publishing of this policity and they come into effect instantly.

It is the responsibility of the users that he or she is informed of this privacy policy. When you are completing Canada Visa Application Form, we asked you to accept our Terms and Conditions and our Privacy Policy. You are being provided the opportunity to read, review and provide us feedback of our Privacy Policy prior to submission of your application and payment to us.


Any links contained on this website to other websites should be clicked by the user on their discretion. We are not responsible for the privacy policy of other websites and users are advised to read other websites' privacy policy themselves.

You can reach us

We can be contacted via our help desk. We welcome feedback, suggestions, recommendations and areas of improvements from our users. We look forward to making improvement to the already best platform in the world for applying for Canada Visa Online.